1. Changes to the Privacy Policy

Orbita may update this Privacy Policy from time to time to reflect changes in our practices or to meet legal or operational requirements. Any updated version will be posted on our website, and the “Last Updated” date will be revised accordingly. We encourage you to check this page regularly to stay informed about any changes.

2. Collection and Use of Personal Information

In order to provide our Services and ensure a personalized and secure experience, we collect your personal information depending on how you interact with us. This may include:

Information You Provide Directly:

• Contact details (Name, Address, Phone Number, Email)
• Order-related information (Billing Address, Shipping Address, Payment Details)
• Account data (Username, Password, Security Questions)
• Information about your activities on our website (viewed items, purchases, wish lists)
• Information obtained from other interactions with our support team
• Automatically Collected Data: We use technologies such as cookies, pixels, and other tracking tools to gather data about how you use our website, including device information, IP address, browser type, and visit data.
• Information from Third Parties: We may receive information about you from our business partners and service providers (e.g., payment processors, analytics providers, etc.) who assist us in delivering our Services.

3. Purposes for Using Personal Data

The information we collect is used for various purposes, including:

• Providing Products and Services: To fulfill your orders, process payments, and ensure our services operate optimally.
• Marketing and Promotion: To send you notifications, special offers, and personalized communications via email, text messages, or postal mail, based on your preferences.

You may also receive personalized ads while using our website.

• Security and Fraud Prevention: To monitor, detect, and prevent fraudulent or illegal activities that could affect your security or our data.
• Support and Service Improvement: To provide customer support, address your requests and inquiries, and improve the user experience on our website.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance our website’s functionality and to analyze how you interact with our Services. These technologies help with:

• Storing your preferences and improving your browsing experience.
• Performing statistical analyses and gathering usage data for the website.
• Allowing third parties to work with us to personalize offers and advertisements.

You can manage or refuse cookies through your browser settings; however, this may affect the functionality of some of our services.

5. Disclosure of Personal Data

Your personal information may be disclosed to third parties under the following circumstances:

• Service Providers: Parties that assist us with website administration, payment processing, data analysis, and customer support.
• Business and Marketing Partners: For advertising, promotion, and special offers.
• Business Transactions: In the event of a business merger, bankruptcy, or as required by law, where data transfer is conducted with appropriate security measures.

Any transfer or disclosure of data is carried out in accordance with legal provisions and with respect for the necessary measures to protect your information.

6. Children’s Data

Orbita’s Services are not intended for use by children. We do not knowingly collect personal information from children. In the event such collection is identified, we will promptly take measures to delete the information and contact the child’s parent or guardian.

7. Data Security and Storage

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, we cannot guarantee absolute security when transmitting data over the internet. We recommend that you do not share sensitive information via unsecured channels.

8. Data Retention Period

Personal data is retained for as long as necessary, depending on:

• Fulfilling our contractual obligations and providing services.
• Meeting legal requirements.
• Resolving disputes and protecting the interests of our company and our users.

9. Your Rights

Depending on the legal provisions of your country, you may have the right to:

• Request access to the personal data we collect about you.
• Request the correction of inaccurate information.
• Request the deletion of your personal data.
• Obtain a copy of your data and, in some cases, request its transfer to another party.
• Restrict or object to the processing of your data for marketing purposes.
• Withdraw your consent in cases where processing is based on consent.
• Manage your communication preferences, including unsubscribing from promotional emails.

To exercise these rights, please contact us using the details provided below. We may require verification of your identity before processing any request.

10. Complaints and Appeals

If you have concerns or complaints regarding the processing of your personal data, please contact us. If our response does not meet your expectations, you may refer your complaint to the relevant data protection authorities.

11. International Users and Data Transfers

If your data is processed or transferred outside the country where you are located, we will use appropriate legal mechanisms, such as the European Commission’s Standard Contractual Clauses, to ensure an adequate level of protection.

12. Contact

For any questions, suggestions, or requests regarding this Privacy Policy or to exercise your rights, please contact us at:

• Email: info@orbita.al
• Address: Sheshi Italia, Tirane, Albania

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Last Updated: 2/4/2026